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TALK TO A SPECIALIST

Privacy Policy

Effective Date: 9 November 2025

Company: Ads Edge Media Ltd

Registered Office: 58a Tudor Road, Hayes, England, UB3 2QD

Company Number: 16827266

Email: info@adsedgemedia.com

1. Introduction

At Ads Edge Media Ltd, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website and services. We comply with the UK Data Protection Act 2018, GDPR, and all relevant payment processor standards (PayPal, Stripe, Wise, Payoneer, Klarna).

2. Information We Collect

  • Identity Data: Name, company name (if applicable)
  • Contact Data: Email address, phone number, postal address
  • Project Data: Details necessary to provide website, SEO, or content services
  • Payment Data: Payment confirmation details from third-party processors (PayPal, Stripe, etc.) — we do not store card numbers or bank details directly
  • Technical Data: IP address, browser type, device information, and usage analytics (through cookies or analytics tools)

3. How We Use Your Data

  • Communicate and deliver our services
  • Manage payments, invoicing, and refunds
  • Maintain business records and comply with legal obligations
  • Improve service quality and website performance
  • Send important administrative or service-related updates

We do not sell, rent, or share personal data for marketing purposes.

4. Data Sharing

We share personal data only when necessary to:

  • Process payments via PayPal, Stripe, Wise, Payoneer, or Klarna
  • Comply with legal obligations or enforce our Terms
  • Work with trusted partners who operate under strict confidentiality agreements (e.g., hosting, analytics, or communication tools)

All data processors are GDPR-compliant and operate under appropriate data protection agreements.

5. Data Retention

  • Client/project data: up to 5 years for accounting and compliance
  • Email and communications: up to 2 years
  • Payment records: retained in accordance with HMRC and financial regulations

You may request deletion earlier unless retention is legally required.

6. Your Rights

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Request data portability
  • File a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact info@adsedgemedia.com.

7. Security

We use SSL encryption, secure servers, and limited employee access to protect your data. All payment data is processed through PCI-DSS-compliant gateways (Stripe, PayPal, etc.).

8. Cookies

Our website uses cookies for functionality and analytics. You can disable cookies in your browser settings, but some features may not function properly.

9. Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Terms & Conditions

Last Updated: 9 November 2025

1. Services

Ads Edge Media Ltd provides digital services including:

  • Website Design & Development
  • SEO & Digital Marketing
  • Content Writing

Work begins upon receiving project confirmation and agreed payment.

2. Payments

  • Accepted methods: PayPal, Stripe, Wise, Payoneer, Klarna, and bank transfer
  • Accepted currencies: GBP, EUR, USD, AUD, NZD, AED, CAD, OMR
  • Standard currency: GBP (£)
  • 50% or full upfront payment may be required before work begins.
  • Currency conversions are based on current market rates.

All payment processors are PCI-DSS compliant.

3. Delivery & Revisions

  • Deliverables follow the agreed project scope and timeline.
  • One round of minor revisions is included within 7 days of delivery.
  • Major changes or new requirements will incur additional charges.

4. Refund & Cancellation

  • Refunds are permitted before project commencement or in verified exceptional cases.
  • Once substantial work is completed or final files are delivered, refunds are not applicable.
  • Refunds will be processed via the same method within 3–5 working days after approval.
  • Disputes raised via PayPal or Stripe will be handled per their Buyer Protection and Dispute Resolution policies.

5. Legal & Ethical Standards

Ads Edge Media Ltd will not engage in, produce, or support:

  • Illegal, fraudulent, or unethical material
  • Adult, scam, or academic-dishonesty content

Clients must ensure their requests comply with all relevant laws.

6. Intellectual Property

Full ownership of final deliverables is transferred to the client only after full payment. Until then, all materials remain the property of Ads Edge Media Ltd.

7. Limitation of Liability

Ads Edge Media Ltd is not liable for indirect, incidental, or consequential damages. Liability is limited to the total amount paid for the specific project in question.

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in UK courts.

Refund & Cancellation Policy

1. Before Work Begins:

Full refund permitted if the project has not started.

2. After Partial Work:

A proportional refund may be issued based on progress completed.

3. After Completion:

No refunds once final work has been delivered and accepted.

4. Processing Time:

Approved refunds processed within 3–5 business days via the same payment channel.

5. Exceptions:

No refunds for illegal, unethical, or prohibited requests, or for client non-communication.

Merchant Compliance Notice

Ads Edge Media Ltd is a registered UK private limited company and complies with:

  • UK legal and accounting standards
  • GDPR and Data Protection Act 2018
  • PayPal, Stripe, Wise, Payoneer, and Klarna merchant terms
  • PCI-DSS data security standards

All transactions are traceable, transparent, and conducted through verified merchant accounts.